We are here to help you on your journey of learning electronics. Adafruit Industries offers support for customers in a variety of ways. Please take a moment to read the support overview to determine what best fits your needs.
Help with your purchase and all technical support
Technical support is provided in the Adafruit customer forums for all Adafruit customers by our dedicated team of engineers and staff. We will answer questions immediately, additionally a community of experts may also chime in to offer additional tips, tricks and how-tos. If you have Arduino questions please take a moment to review our guide on how to get the best answers to your questions. Adafruit has dedicated support engineers that will be able to assist you in a timely manner, please keep in mind we answer all questions in the customer support forums, we do not provide one-on-one email or telephone consulting. Are you ready? Let's go!
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Questions about your order, shipping & returns or missing parts
We have put together a general frequently asked questions as well as a frequently asked questions about orders, shipping and returns. You can check the status of your order by logging in at any time.Checking order status with your Adafruit account and here's how to check if you checked out as a guest!
Please take a moment to review these before contacting us.
If you do need to contact us about your order please make sure to include: Your name, order number and specific details. If your kit is missing parts (rare, but it happens sometimes!) let us know - we will send them out in a jiffy.
How to create an account on adafruit.com
If you're new to ordering online, or just want to know how to make an account on Adafruit.com please check this video!
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Join us for our weekly live video & chatroom- bookmark this page or visit our USTREAM page. You can ask anything about electronics, kits at Adafruit or just stop in to meet other makers who are building cool things! At the end of the chat we give away a kit from Adafruit to the winner of our trivia question! If you would like to connect to our chat via IRC (old schoolers), we are #adafruit-industries6796 on IRC server chat1.ustream.tv. 30 minutes before the show, check out Adafruit's Google+ page for the weekly show and tell!