Reporting Security Issues

At Adafruit, we understand that security is essential in maintaining the trust you place in us to provide products and services to you. Although our team works vigilantly to help keep customer information secure, we recognize the important role that security researchers and our user community play in helping to keep our users secure. If you are a security researcher and have discovered a security vulnerability in our website or service, we ask for your help in disclosing it to us in a responsible manner.

If you discover a site vulnerability or are a customer who is concerned your account has been compromised, please notify us via [email protected]. We encourage you to encrypt sensitive information; please see below for our public PGP key. For verified vulnerabilities and bugs, we may offer certain rewards for your smarts and efforts at our discretion as a thank you (such as store credit and Adafruit gear!).

When reaching out to us, please include:

  • A detailed summary of the issue, including a list of steps for how we can reproduce it.
  • Correct contact information, such as an email address, by which we can reach you in case we need more information.
  • Whether and how you would like us to identify you in our "Hall of Fame".

We believe in placing our users' interests first. We believe that responsible disclosure involves privately notifying us of any security vulnerabilities, and allowing us appropriate time to diligently address the vulnerabilities before making full disclosure to the public. For our part, while we are working on addressing the vulnerability, we will advise customers of potential risk if appropriate where it does not increase the overall risk to customers. We will do our best to notify you as soon as the vulnerability has been addressed and ask that you do not disclose it publicly or share it with others until then.

We appreciate these types of research activities, but will not tolerate any actions that put our users at risk:

  • Do not attempt to access, modify, destroy, or disclose our users' information.
  • Do not attempt to deface or degrade our services.
  • Do not violate applicable law.

The combined contributions of all security professionals in our community are essential to keeping us all secure. We thank everyone in the community for their efforts, including the following hall of famers:

Hall of Fame:

Your name here!

PGP key information:

We encourage you to encrypt sensitive information you send to us as a part of your vulnerability disclosure. You can use our PGP key to send us sensitive information via [email protected]:

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