Terms of Service
Please read the entire agreement, you can always contact us if you have any questions. By using and ordering from this website you agree to these terms. If you do not agree, please do not use this site. If you have any questions or concerns, feel free to contact us. Thanks for your patience!
Payment Terms
We accept credit card, paypal and check/money order as payment for orders. For check and money order payments, the order will not ship until the payment is received and 'clears'. For paypal eCheck, we will not ship until the payment clears. Due to potential fraud and misuse, we may decide not to ship an order, or request additional verification information for credit card or paypal payments. Credit cards must clear the authorization process and are only charged before shipment. Payments through Paypal are always charged at time of order.
Shipping Terms
We strive to ship orders are soon as possible, however we do not guarantee delivery or shipment dates. Orders are shipped to the delivery address noted in the customer order. This address is noted in the email sent to the customer upon ordering and is also available in the account order history. We are not responsible for delays or loss stemming from shipments sent to incorrect or invalid addresses. For international orders, you are also responsible for any tariffs, taxes, fees, VAT, duties due upon receipt.

We strongly encourage using a trackable shipping method. Untrackable shipping is at your own risk and there is no way to retrieve or locate the package once it has been sent.. Orders may end up being returned for various reasons including: non-payment of tariffs, incorrect address, unclaimed at post office, etc. If a package is returned or rejected, the customer will be contacted and will have to pay for re-shipment postage.

All packages are now insured. For UPS, packages are UPS-insured and claims may be filed almost immediately, but its best to wait a few days. For postal mail (USPS), insurance is handled separately to reduce cost. This insurance covers damage and, more importantly, loss. The rates are $0.75 per $100 for domestic, $1.35 per $100 for international tracked, and $1.60 for international untracked, comperable to industry standards. Claims for domestic packages must be filed no earlier than 21 days after shipment and before 90 days. Claims for international packages must be filed between 45-90 days except for Italy which is 60-90 days.
Privacy
We store your phone number, order history, email, shipping and billing addresses in your user account. For your security, credit card numbers, expiration dates, and CVV codes are not stored. User information is only used to ship goods and contact you in case of an order or shipping issue. We do not, and will never sell or give any of your information to any third-party or send you any unsolicited advertisements.
Please Note - Before you begin any electronics project..
Technology, the laws, and limitations imposed by manufacturers and content owners are constantly changing. Thus, some of the projects described may not work, may be inconsistent with current laws or user agreements, or may damage or adversely affect some equipment.

Your safety is your own responsibility, including proper use of equipment and safety gear, and determining whether you have adequate skill and experience. Power tools, electricity, and other resources used for these projects are dangerous, unless used properly and with adequate precautions, including safety gear. Some illustrative photos do not depict safety precautions or equipment, in order to show the project steps more clearly. These projects are not intended for use by children.

Use of the instructions, kits, projects and suggestions on ladyada.net and adafruit.com is at your own risk. Adafruit Industries LLC, disclaims all responsibility for any resulting damage, injury, or expense. It is your responsibility to make sure that your activities comply with applicable laws, including copyright.

Always check the webpage associated with each project before you get started. There may be important updates or corrections!

The United States Fire Administration (USFA) has a guide and many simple steps you can take to prevent the loss of life and property resulting from electrical fires. Click here to read them!

If you feel uncomfortable with assembling any project or kit, simply contact us to return it for a full refund!

Returns
We can only accept returns of unopened kits and products, within 14 days of receipt (for 1st class international, 28 days from shipment). Return shipment is the responsibility of the customer. All returns are credited as store credit upon receipt. RMAs are required for returns.
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