I purchased a 1010 from them last year, it is practically a joke.
I will save a long description of what this chinese made in usa machine is, as just by hearing or reading Madell I feel my blood pressure sky high, and I will sumarize this by saying that this machine is simply an unfinished, under development and assembled by amateurs product.
Whoever pays for it is participating in an experiment as a pure guinea pig, but usually if you offer your nerves, patience and general health for an experiment you are supposed to get paid and not vice versa. Personally I found problems and solved them, offered them the solution too. Many improvements they made on the 1020 are originated by users that instead of buying something that works found themselves debugging both hardware and software.
If anyone is looking at their dispensing option, they use a free software written by another user. The problem is, that he gave up on this non-practical option and is not supporting the program any more. Macro apertures can't be read, any simple pad if drawn at any angle other than 90 deg steps is not understood by the program, same for edited pads.
The machine has limited rotational placing capabilities, you can not chose placement at any angle, only at 90 deg steps.
A major drawback is the system itself, working in steps units, not imperial or metric.
I know several other unsatisfied customers, some of them considering taking legal actions against Madell Technologies.
What they do is pure fraud, their customers can be called "victims" if we look at the whole picture.
I am not using this piece of junk, a total waste of money, hundreds of hours and lost orders.
I opted for this "new" machine as I was afraid that by buying a popular brand used one I take a big risk and also I was afraid it will be too complicated to learn how to operate it, maintenance costs and etc.
After my adventure with the SX1010 I purchased an old Philips for half the money I spent at Madell, including several hours of labour paid to a certified technician who checked and calibrated it. Guess what? It took less than half day to start running boards out of it, and the setup, after several boards I made, takes less than one hour.
Try doing that with the SX1010.
I tried to use it as a dispenser, just to justify it's existance, but even this option is not working properly, as the step motor on the Z is loosing steps, and the frame that holds the PCB is not leveled.
Madell refused to make any refund, at one point they asked the machine to be returned for their inspection and they were willing to refund up to 70-80% in a 60 days period. As I could't trust them I refused. I know about at least one customer that ordered the machine, made a 20% down payment then after visiting them cancelled the order and never received his money back.
My advise to anyone considering doing business with them even after reading these posts is to prepare a list of things used for the typical boards, take a kit and go there, ask to see how YOUR kit with your parts is set-up and assembled. Don't trust any promises they make.