fail out of the box

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fail out of the box

Postby ki0g » Fri Feb 01, 2013 12:56 pm

Win7 but does not see the UNO. Unknown device shown in list of devices.

Install Wizard did not launch.

I tried another USB cable with same results and pressed the Reset
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Re: fail out of the box

Postby adafruit_support_rick » Fri Feb 01, 2013 3:29 pm

Try right-clicking on the 'unknown device' in Device Manager. Select 'Update Driver'.

That should bring up the Hardware Update Wizard. Follow the same instructions as for the "Found New Hardware Wizard" to install the Windows Driver
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Re: fail out of the box but the computer still has not found it.

Postby ki0g » Fri Feb 01, 2013 4:26 pm

we have a flashing yellow and solid green LED.
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Re: fail out of the box

Postby adafruit_support_bill » Sat Feb 02, 2013 6:29 am

And can you select it as a COM port in the IDE?
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Re: fail out of the box

Postby JD3 » Sat Feb 02, 2013 12:16 pm

This may be some help, from the Arduino website. It's the installation guide :)

http://arduino.cc/en/Guide/Windows
That little black caterpillar you just stepped on will set you back a few bucks....
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