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Update: Power is restored in 2 out of 3 Adafruit location in NYC (no internet or heat in all locations yet, but we’re thrilled to have power!). Our factory now has power, 2 of the 3 internet connections are down but our high-speed microwave dish based internet is up and running. The building is cleared for our staff to safely return and we will resume shipping soon once we assess any damage to the facility. Right now it looks like we’re out about $100k in revenue from orders being canceled and/or less orders during the downtime. We had some server downtime, but we’re back now too. This is the first time we’ve been able to get in our factory in over 5 days. Most/all staff will be coming in to ship orders as fast as possible and we’ll be working around the clock to resume all operations.
Thank you for patience during this event, the kind words and support from everyone continues to fuel us!
-Ladyada and Adafruit team
FEED
Ah, and you’ve got das Blinkenlights going again on your powermeter. Nice!
Comment by KA1OS — November 3, 2012 @ 1:45 pm
Glad to hear you’re starting to recover! Here’s hoping for no significant damage and a safe and quick startup.
Comment by Bruce — November 3, 2012 @ 2:05 pm
Hey Adafruit Supporters,
Let’s help Adafruit make up for the $100K loss. I’m going to order something extra in my next order and put in the comments to Ship whenever convenient.
Adafruit has been supporting us for years let’s support them!
Comment by neal — November 3, 2012 @ 2:07 pm
Obviously, I need to put together an order of stuff I’ve been meaning to tinker with.
Comment by Bradley Gawthrop — November 3, 2012 @ 2:24 pm
Would a tweet-a-watt tell you when power is restored?
Comment by Bryan — November 3, 2012 @ 2:26 pm
actually I’ve deferred an order or two to wait until you are back on your feed and have caught up. and per neal’s suggestion I will add something from my wishlist to my next order.
Comment by Paul — November 3, 2012 @ 2:45 pm
Take your time getting back up. Going 24/7 is not a good idea everyone has been under great stress and it will only harm you and your staff. I bet those who have an order waiting, are happy to wait.
Phase back to normal at a normal pace.
Glad to see you are OK, get something to eat take a deep breath.
Comment by Tom — November 3, 2012 @ 3:46 pm
I’m going to go on a little Adafruit shopping spree next paycheck, do my part to help make up for lost business. Stays safe and sane all!
Comment by Joshua Warchol — November 3, 2012 @ 7:24 pm
WOW! I already have a delivery notice from UPS. You guys are incredible. Thanks so much and I wish you a speedy recovery!
Comment by steve brower — November 3, 2012 @ 9:37 pm
Good luck getting back up to speed! Everyone understands – don’t stretch yourselves too thin.
Comment by Dustyn — November 3, 2012 @ 9:53 pm
Great news! I’ve been holding back on ordering until you were up and running again. I will be adding wish list items to my order to help chip away at your $100K loss.
Comment by Steve Upham — November 4, 2012 @ 5:27 am
No rush getting things shipped out – I will also be doing a wish list order shortly, ship it at your convenience. We will make that $100k back before you blink. Thanks for all the support over the years!
Comment by Josh Kittle — November 4, 2012 @ 4:57 pm