POSITION OVERVIEW: The Systems Administrator is responsible for overseeing the planning, coordinating, integrating, and monitoring all technical aspects for the graduate Products of Design department and contributing to the digital making aspects of the new Visible Futures Lab.
• Provide full technical support to the department and chair’s office. Daily activities include, but are not limited to: email, computer, printing, network, and server support for students, faculty, and staff; troubleshoot technical issues in the classrooms and studio; and assist in special events.
• Support all A/V needs including videotaping, documentation, and publishing of lectures and special events.
• Support department and course-specific website updates and troubleshooting
• Support graduate students, faculty, and staff; serve as primary technical liaison for the department for all parties both internal and external.
• Responsible for installing, setting up, maintaining, and servicing servers and client stations.
• Responsible for installing and configuring software on client stations prior to each semester’s start and maintaining updates as needed.
• Perform routine system backups; install and maintain Mac applications; diagnose and resolve hardware and software issues.
• Provide support on annual projects including: orientation, public lectures, in-class guest lectures, year-end events, graduation, student conferences, and other departmental projects as required.
• Participate with chair in determining department strategy for developing new digital communications and maintaining existing communications; work with chair and/or department interns, as appropriate, to execute those strategies.
• Work closely with chair in estimating budget for new hardware/software purchases.
• Review industry trends and faculty news to maintain foresight to keep staff and department as current, providing updates in weekly meetings.
Visible Futures Lab:
• Monitor workflow and scheduling of digital making machines (laser cutters, rapid prototyping machines, etc.) as well as update related software packages. [Shared responsibility.]
• Administer technical support for digital making aspects of Lab. [Shared responsibility.]
• Support and answer questions from students and faculty when needed.
Maintain inventory of specific Lab and department equipment, including ordering and updating of inventory lists. [Shared responsibility.]
• Responsible for the maintenance, cleanliness, and safety of all digital making areas. [Shared responsibility.]
• Maintain and open and ongoing dialog with Lab Director such that he or she is informed and up to date on progress, process, and status of all digital making machines.
• Supervise, attend, assist, and guide graduate students and faculty in the Lab on safety procedures as needed.
• Bachelor’s degree required. Minimum of five years technical administrative or technical project or product management experience.
• Experience in higher education or experience with interaction design, industrial design, web design, or IT highly desirable.
• Must have one to three years of administrator experience in an organization of similar size or environment.
• Must be trained and/or have demonstrated analytical and technical skills and installing, configuring, and administering Mac file servers and/or Linux application and data servers and/or work stations, as well as performing back up and restore services. Ability to manage and communicate tasks, status, and deadlines, while being self-directed about own schedule.
• Familiarity with desktop publishing, 3D rendering and 3D modeling software.
• Strong ability with WordPress CMS, as well as moderate ability HTML/CSS.
• Experience with physical computing.
• Excellent written and oral communication skills required. Diplomacy and professionalism in working with individuals via email, over the phone, and in person.
• Strong organizational skills, the ability to work independently, be detail oriented, and maintain focus while handling multiple tasks simultaneously.
• Ability to interact with all levels of administrative staff, faculty, students, visitors, and prospective students.
The School of Visual Arts (SVA) in New York City is an established leader and innovator in the education of artists. From its inception in 1947, the College has instituted numerous educational innovations, including the selection of professionals working in the arts and art-related fields as instructors. SVA provides an environment that nurtures creativity, inventiveness and experimentation, enabling students to develop a strong sense of identity and a clear direction of purpose.
Find out what it’s like to work at SVA. Visit http://www.sva.edu/workingatsva
To apply for this position, please send a cover letter and resume to firstname.lastname@example.org. No walk-ins please.
The School of Visual Arts is an equal opportunity employer.
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