From the mail bag… Dear Adafruit

Adablog Wp-Content Uploads 2011 08 Mailbag-1-1-2-1-1-1-1-1-1

From the mail bag… Dear Adafruit

I just wanted to tell you folks at Adafruit that I really appreciate your approach to customer support forums. Unlike similar outfits, you actually help the customers on a reasonably prompt basis. Other places seem to randomly choose which problems to address – often serious design flaws go uncorrected.

I know support is hard and, in addition to the normal ones, you get questions that range from stunningly ignorant to angry to completely off the wall. You always seem to take every question seriously and do your best to answer (well, maybe not 100% but darn high). Good for you.



Try Adafruit's new iPhone & iPad app for makers! Circuit Playground! "Incredibly handy for anyone working in electronics. Perfect for engineers and non-engineers alike."
Looking for engineers, makers and the builders of dreams? Try our Adafruit job boards.
Join our weekly Adafruit SHOW-AND-TELL at 9:30pm ET every Saturday night! Then at 10pm, ASK-AN-ENGINEER with Ladyada and the Adafruit team!

No Comments

No comments yet.

RSS feed for comments on this post.

Sorry, the comment form is closed at this time.

www.flickr.com
adafruit's items Go to adafruit's photostream
www.flickr.com
items in Adafruits More in Adafruits pool