I know a company that would be at the top of my list for being the poster child of customer focused operations and service. I’ve had the opportunity, actually I’d say pleasure to be a customer of adafruit industries for just over a year now and with each business transaction they have exceeded my expectations in some manor or another.
Whether it was shipping my order within hours of my purchase, answering my stupid questions about one of their fabulous products within minutes and even generously providing me a few free plastic parts when one of those fabulous products was mangled by my overzealous need to tighten screws just that little bit too much. Yes, adafruit industries is definitely at the top of my list!
More here. Thanks Jay!